What’s New in Release 2023.1
Casework Case Find and Dashboard: New Date Options in Custom Dashboard Filters The list of options for Date fields used in custom dashboard filters has been expanded to include “Last Week” and “Last Month”. This makes it easier to quickly narrow in on cases of interest based on any of Opened Date, Closed Date, Follow-Up […]
What’s New in Release 2022.2
User Accounts User Management: Welcome Emails An option has been added to send an auto-generated welcome email to new users on account creation, or at a different time of an administrator’s choosing. This email contains important information and links that guide and help users when they first access the platform. Password Policy To further enhance […]
What’s New in Release 2022.1
New Applications Public Citizen Portal AccessE11 now offers a Public Citizen Portal where the general public can find information on all active issues within the community. Similar to the Web Form and personalized Citizen Case Portal, this can be customized to match your branding needs, and can be easily linked to your municipal website. Furthermore, […]
What’s New in Release 2021.2
Case Work Bulk Operations: This release introduces the ability to perform a wide range of bulk operations on all or a selected set of cases that are returned by using the platform’s flexible search features. This eliminates the need to process changes on individual cases where these changes are similar, and drives efficiency in overall […]
What’s New in Release 6.0
Case Work Separate Follow Up Date/Time and Due Date: With this release, it is now possible to set a separate Follow Up Date/Time and Due Date. To set it at the Case Office Level see How To Administer a Case Office. To set it for individual Categories see How To Manage Case Office Categories. Lastly, it can […]
What’s New in Release 5.0
New Features: List Builder: A completely redesigned List Builder application has been added to replace the Target Criteria module from previous versions of the platform. This offers a simplified and more intuitive approach for defining contact lists to be used for targeted outreach activities, report generation, and contact management activities, e.g. adding and removing tags […]